Booking Refund
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Here’s how Naman Tour and Travels can outline their policy on booking refunds:
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Booking Refund Policy
At Naman Tour and Travels, we understand that plans may change, and sometimes it becomes necessary to cancel a booking. Please review our refund policy below for information on cancellations and refunds:
1. Cancellation by the Client:
1.1 Cancellation Requests:
- Cancellation requests must be submitted to us in writing (email or letter).
- Please include your booking details and reasons for cancellation.
1.2 Refund Eligibility:
- The following refund policy applies to cancellations initiated by the client:
- Cancellations made 60 Days or more prior to the tour departure date: 85% refund of the total tour cost.
- Cancellations made between 59 Day to 30 Day prior to the tour departure date: 70% refund of the total tour cost.
- Cancellations made between 259 Day to 12 Day prior to the tour departure date: 50% refund of the total tour cost.
- Cancellations made 14 Day to 0 Day or fewer prior to the tour departure date: No refund will be provided.
1.3 Non-Refundable Services:
- Some services or components of the tour package may be non-refundable. These include but are not limited to:
- Non-refundable deposits paid to third-party suppliers (hotels, airlines, etc.).
- Tickets for special events, attractions, or shows.
1.4 Processing Time:
- Refunds will be processed within [number of days] from the date of receipt of the cancellation request.
- The refund will be issued using the original payment method whenever possible.
2. Cancellation by Naman Tour and Travels:
2.1 Cancellation Reasons:
- In rare circumstances, we may need to cancel a tour due to reasons including but not limited to insufficient bookings, force majeure, or operational reasons.
- If we cancel a tour, you will be offered the choice of an alternative tour or a full refund of payments made.
2.2 Refund Options:
- If we cancel the tour, you will receive a full refund of payments made to us within [number of days] from the date of cancellation.
3. Refund Disputes:
3.1 Dispute Resolution:
- If you have any concerns or disputes regarding the refund amount or process, please contact us promptly to resolve the issue.
4. Contact Us:
For any inquiries or assistance regarding booking refunds, please contact us using the contact information provided below:
[Insert Contact Information]
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This policy provides clarity on when and how refunds are processed for cancellations initiated by both the client and Naman Tour and Travels. It aims to ensure transparency and fairness in handling refund requests. Adjustments can be made based on specific company policies and practices.